Last Update: January 4, 2024
Welcome! Before using the services offered by Mebtur Travel Agency, please carefully read the terms and conditions outlined below.
1. Scope of Services
1.1. Reservations: Mebtur Travel provides travel and holiday services to customers. Reservations made within this scope include details related to the services preferred by our users.
1.2. Changes and Cancellations: Changes and cancellations in reservations are handled within the policy framework determined by Mebtur Travel. Detailed information can be obtained during and after the reservation process.
2. Payment Policy
2.1. Prices: Prices for services provided by Mebtur Travel are specified during the reservation. Payment terms and methods may vary depending on the type of reservation.
2.2. Cancellation and Refund: Cancellation and refund policies are subject to the conditions specified during the reservation. Please carefully read the rules applicable in case of cancellation or refund.
3. User Responsibilities
3.1. Accuracy of Information: It is the user’s responsibility to ensure that personal information provided during the reservation is accurate and up-to-date. Mebtur Travel is not responsible for issues arising from incorrect or incomplete information.
3.2. Documents and Visa: Obtaining necessary documents (passport, visa, etc.) for international travel is the user’s responsibility. Mebtur Travel is not responsible for issues arising from document deficiencies.
4. Right to Cancel and Change
4.1. Mebtur Travel’s Right: Mebtur Travel reserves the right to change or cancel service conditions, with or without prior notice, in emergencies or otherwise.
5. Privacy and Security
5.1. Personal Information: Mebtur Travel protects customer information in accordance with its privacy policy. For more information, please review our privacy policy.
6. Contact Information
6.1. For Inquiries Regarding Mebtur Travel Terms and Conditions: Please contact us at sales@mebtur.com.
Thank you, and we wish you pleasant and safe travels with Mebtur Travel Agency!
